About our Service Center
We use Bluebird's North America repair center for both in- and out-of-warranty Bluebird Pidion repairs.
We are also an authorized Trimble repair center for Nomads and Recons. Warranty repairs are performed at no cost to the customer; the customer is only responsible for shipping to the repair center. Devices repaired under warranty are returned via ground shipping at no charge. Expedited shipping is available for additional cost at customer request. Out-of-warranty repair rates for Trimble devices are as follows:
- Minimum charge: $75*
- Labor charge is $100/hr, billed in 1/2 hour increments*
- 5% discount on all parts
- Shipping is billed to customer shipping account or added to repair invoice
*Repaired out of warranty devices will be shipped only after payment has been received
To request Pidion or Trimble repair service, please fill out a repair request form by choosing your device below.
To request Ricoh camera repair service please print and fill out the repair form and ship the camera to the address on the repair form. Details about the Ricoh warranty and repair policies can be found in the Ricoh FAQs.
If you have any questions, you can either call our main line (724.452.9366) and ask for "repairs" or send us an email at firstname.lastname@example.org.